Kidz Play, Inc.
Kidz Play, Inc.
 




 
 




 
 

20 x 20 Castle

 

Frequently Asked Questions (FAQ)

How big are the moonbounces?
The moonbounce units are 15'x15'. The Mega Moonwalk is 20' x 20'. The heights vary- see the detail page of the moonbounce you are interested in for height. The slide is 24’l x 13’w x 18’h.

How many children can fit in a moonbounce?
Generally speaking, between 6 and 15 kids at one time. This really depends on the size of the children and the size of the moonbounce.

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How much does it cost?
Pricing is subject to change at any time. We try to keep our prices as reasonable as possible. At Kidz Play Inc., we do realize that sometimes special packages can be made depending on duration or number of units being requested. Simply give us a call and we will do our best to accommodate your needs.

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Are the bouncers clean?
Yes. All Kidz Play, Inc. units are thoroughly cleaned between each use. We are committed to making sure that your children have a clean, healthy, and safe environment in which to play. In addition to cleaning, we also safety check and troubleshoot (when required) all equipment before it goes out to another client. This way, you are always guaranteed a unit that is safe, clean and in good working order.

If you choose not to have an attendant, you will be asked to sign an inspection report after the installer has set up your unit and walked you around it to verify that the equipment is in good condition.

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It's pretty hot outside. Does it get hot inside the inflatable?
Actually, it stays very comfortable inside the equipment. The moonwalks lose air with every bounce (that is what makes them bouncy- the loss and refilling of air!) so it is usually breezy and cool inside. Plus, each moonwalk has a roof that shades the bounce area.

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What if it rains?
We do not operate our moonwalks in high winds or rain. If recent weather has caused the bounce area to become muddy, you will need to locate an alternate location. We strongly urge renters to reserve an indoor location (such as a school or church gymnasium) in case of inclement weather. Safety is our first concern.

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Can you set up indoors?
Yes. We can set up the moonbounces in gymnasiums, halls, churches, or any other area that can accommodate the height (average 16 feet) of the bouncers.

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How can I place a reservation?
You may place an order by simple calling us at (908) 850-0418, or go to the Online Order Form. We will mail or e-mail you a rental agreement and deposit amount to be returned to us. Your reservation is not confirmed until we receive your deposit and signed rental agreement.

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What are the appropriate ages for bouncing and slides?
Ages 2-12 years. Some older teenager parties are permissible; call or e-mail for details if you're not sure.

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Do you deliver to my area?
We deliver in a limited area around Warren, Sussex and Morris Counties. Other outlying areas considered, but additional fees may apply. You can view the Service Area Here.

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Do you set up in parks?
Yes. It is the renter's responsibility to get permission from the park owners prior to renting an inflatable. If electricity is unavailable, a generator to run the inflatables can be rented for an additional charge.

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How much room do I need?
Since the units vary in size allow 3 feet around the perimeter. Also, if you're not sure what size your yard is, you can measure it or "walk it off" heel to toe in a man's shoe (it'll be about 1 foot per step) to approximate. If you can imagine two parked cars side by side in your set up area, most likely we can fit the unit of your choice in that area. Also, most 2 car driveways can accommodate most units. Don't forget your vertical clearance! You'll need an area free of low wires and branches, about 16-17 feet high.

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How much room do you need to bring the bouncer in?
A standard walk through gate is fine. We bring the unit rolled up and wheel it in on a standard hand truck (dolly). If a person can comfortably walk through, we can fit the bouncer through too! Prior to delivery the homeowner must ensure a clear walkway of 3.5 feet wide. We do not ask our employees to move items which belong to you.

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Can you set up on my driveway?
Yes. We prefer to set up in a lawn or grassy area if possible because it is easier to secure the unit but we can set up in a parking lot, driveway, or other hard surface. We will not set up on a gravel driveway.
If you have a 2 car width driveway, most likely our bouncer will fit. A slight slope is not a problem. Typically, we will place the entrance of the unit at the top of any slope.

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My yard slopes a bit- will that be OK?
Yes. A slight slope is not a problem. Typically, we will place the entrance of the unit at the top of any slope. If the slope is more than a little, we may not be able to set up in that location. Your installer may request an alternate location so please have one in mind. The safety of the children is the most important consideration when selecting a setup area. Keep in mind we would like to stay within 100 feet of an electrical outlet.

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Does it need electricity? How much does it use?
Yes. We will bring a 50 or 100 foot extension cord with us, so you'll need an outlet near the set up area. The blower runs continuously and uses approximately 9 amps of electricity. If electricity is unavailable, a generator to run the inflatables can be rented for an additional charge. NOTE: All blowers and wiring are safety checked before delivery.

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What are your hours of operation?
Our office is open from 9am to 6pm weekdays. If you happen to get voicemail at any time, please leave your name and number and we will get back to you as soon as possible. Our curfews for picking up are generally 9 PM during daylight savings and 8 PM otherwise.

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How far in advance do I need to order?
We suggest 3-5 weeks before your scheduled party date. However, we generally have inventory available for last minute bookings, if you do not have a style preference. All units are booked on a first come first served basis.

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My party is tomorrow. Can I still get a rental?
Maybe! Give us a call and we will try our best to accommodate you. Be sure to Contact Us by phone.

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Can I keep the bouncer over night?
No, Kidz Play Inc. does not allow overnight rentals.

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Is it cheaper if we pickup the bouncer ourselves?
No. In fact, Kidz Play Inc. does not allow for this. All of our drivers are trained as professional installers and are certified by Kidz Play Inc. to be the exclusive installer of our equipment. Our insurance requires that our installers do an on site inspection as well. Where the safety of your children is concerned, we leave nothing to chance.

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When is payment due?
A $50.00 payment is needed to reserve the party, date and time. Payment is due in full upon arrival of the equipment and prior to set up, please.

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